“Cool Techs Heating and Air is such a wonderful company. I sent them an online request late yesterday afternoon, and their front desk reached out to me early this morning to schedule a same day appointment!
The technician, Chris Polley, was super friendly and knowledgeable, listened carefully to the issue I was having, and explained everything that he was doing on their detailed diagnostic checklist. He needed a part and I was so surprised that one of the co-owners of the company brought the part to our house with a smile and a wave – now that’s customer service. Chris installed the part quickly and did an outstanding job for us.
We were very pleased to do business with this company. They stood behind their warranty and went above and beyond to make sure we were taken care of.”